Return & Refund Policy for zaibi.pk

Last updated: February 23, 2026

Thank you for shopping at zaibi.pk. If you are not completely satisfied with your purchase, we are here to help.

1. Return Eligibility

You may return a product if:

• The item is damaged or defective
• You received the wrong product
• The product is unused and in original packaging
• Return request is made within 7 days of receiving the order

2. Non-Returnable Items

The following items cannot be returned:

• Used products
• Products damaged by the customer
• Items without original packaging
• Sale or discounted items (if applicable)

3. Refund Process

Once we receive and inspect your returned item:

• We will notify you about the approval or rejection of your refund.
• If approved, your refund will be processed within 7–14 working days.
• Refunds may be issued via bank transfer or other available methods.

4. Exchange Policy

If you received a damaged or incorrect product, we will replace it at no extra cost.

5. Return Shipping

Customers may need to pay the return shipping cost unless the product was damaged or incorrect.

6. Contact Us

If you want to return a product or request a refund, contact us:

Website: https://zaibi.pk
Email: info.pk@gmail.com